Resume
Systems work, from hands-on support to the messy middle.
I started with onsite equipment and user support at Google Sydney through Astreya, then moved through Apple, telco, healthcare IT, and independent systems work. A few years later the problems got broader: PACS workflows, RHEL servers, Microsoft 365, networks, migrations, hosting, dashboards, and the cleanup work that keeps teams moving.
Today I work across systems engineering, infrastructure cleanup, practical automation, and AI-enabled tooling where it solves a real operational problem.
What I bring
Operational range
Comfortable moving from user-impacting incidents to infrastructure cleanup, migrations, documentation, vendor coordination, and follow-through.
Production context
Healthcare, telco, enterprise support, and local business work where reliability matters more than a neat demo.
Useful tooling
Automation, dashboards, APIs, and AI tooling when a small reliable tool removes manual work or makes a system easier to run.
Experience
Systems Engineer / Independent Consultant
Independent Practice
Systems, infrastructure, Microsoft 365, hosting, DNS, email, migrations, troubleshooting, and automation work for small businesses, local teams, and self-directed projects.
IT Engineer
PRP Diagnostic Imaging
Production healthcare IT across PACS, RIS, imaging workflows, RHEL servers, endpoints, service desk systems, reporting, and asset management.
Network Support Engineer / Provisioning
CommSys
Enterprise voice and data provisioning across Cisco, PBX, NBN, Ethernet, Microsoft 365 migrations, Active Directory, Exchange, DHCP, DNS, and carrier handoffs.
At-Home Advisor
Apple
Remote technical support for Apple customers across iPhone, iPad, and Mac issues in a high-volume support environment.
Asset Management and Infrastructure Supervisor
Superloop / BigAir
Telecommunications asset, provisioning, stock control, rack configuration, logistics, inventory, and internal process work.
Equipment Maintenance Technician
Astreya Partners @ Google Sydney
Onsite equipment, conference room, printer, endpoint, imaging, provisioning, deployment, and user support across Mac and Windows environments.
Selected work
Pear
An iCloud MCP product exposing Calendar, Reminders, and Contacts to AI clients through CalDAV and CardDAV.
BOM Radar Card
A Home Assistant card for Bureau of Meteorology radar and weather layers, built around the current WMTS feed.
Ashton.com.au
The public site, blog, and working surface for practical notes, experiments, and technical writing.
Skills
Infrastructure
Microsoft
Networks
Healthcare IT
Tooling
Education & Training
- Certificate IV in Graphic Design
- Certificate III in Design Fundamentals
- Certificate III in Network Administration
- Certificate II in Information Technology
- Additional study in cyber security