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Resume

Ashton Turner

Systems work, from hands-on support to the messy middle.

I started with onsite equipment and user support at Google Sydney through Astreya, then moved through Apple, telco, healthcare IT, and independent systems work. A few years later the problems got broader: PACS workflows, RHEL servers, Microsoft 365, networks, migrations, hosting, dashboards, and the cleanup work that keeps teams moving.

Today I work across systems engineering, infrastructure cleanup, practical automation, and AI-enabled tooling where it solves a real operational problem.

  • Central Coast, NSW
  • 10+ years
  • Microsoft 365
  • Infrastructure
  • Healthcare IT

What I bring

Operational range

Comfortable moving from user-impacting incidents to infrastructure cleanup, migrations, documentation, vendor coordination, and follow-through.

Production context

Healthcare, telco, enterprise support, and local business work where reliability matters more than a neat demo.

Useful tooling

Automation, dashboards, APIs, and AI tooling when a small reliable tool removes manual work or makes a system easier to run.

Experience

  1. 2020 – Present

    Systems Engineer / Independent Consultant

    Independent Practice

    Systems, infrastructure, Microsoft 365, hosting, DNS, email, migrations, troubleshooting, and automation work for small businesses, local teams, and self-directed projects.

  2. 2018 – 2020

    IT Engineer

    PRP Diagnostic Imaging

    Production healthcare IT across PACS, RIS, imaging workflows, RHEL servers, endpoints, service desk systems, reporting, and asset management.

  3. 2017 – 2018

    Network Support Engineer / Provisioning

    CommSys

    Enterprise voice and data provisioning across Cisco, PBX, NBN, Ethernet, Microsoft 365 migrations, Active Directory, Exchange, DHCP, DNS, and carrier handoffs.

  4. 2016 – 2017

    At-Home Advisor

    Apple

    Remote technical support for Apple customers across iPhone, iPad, and Mac issues in a high-volume support environment.

  5. 2015 – 2016

    Asset Management and Infrastructure Supervisor

    Superloop / BigAir

    Telecommunications asset, provisioning, stock control, rack configuration, logistics, inventory, and internal process work.

  6. 2014 – 2015

    Equipment Maintenance Technician

    Astreya Partners @ Google Sydney

    Onsite equipment, conference room, printer, endpoint, imaging, provisioning, deployment, and user support across Mac and Windows environments.

Selected work

Skills

Infrastructure
Linux · Hosting · DNS · Email · Backups · Monitoring
Microsoft
Microsoft 365 · Exchange · Active Directory · Endpoint rollout
Networks
Cisco · DHCP · PBX · NBN · Ethernet · Provisioning
Healthcare IT
PACS · RIS · PowerScribe 360 · RHEL · Imaging workflows
Tooling
TypeScript · APIs · Automation · Power BI · Ruby on Rails

Education & training

  • Certificate IV in Graphic Design
  • Certificate III in Design Fundamentals
  • Certificate III in Network Administration
  • Certificate II in Information Technology
  • Additional study in cyber security